Dear Joan,
    I am writing to you to thank you for your assistance in the sale of my parents home. I appreciated your professionalism and your promptness in responding to our questions. In addition you made us feel important when you appeared to drop everything else and get us necessary information when needed. Your assistance in arranging legal assistance was also appreciated. In short, my wife, my mother and I really appreciated your excellent customer service.
    On a personal level I want to thank you for the kindness you have shown to my mother. Moving out of a home she had lived in for over 40 years and into an apartment combined with the forced separation from her husband has made this a pretty traumatic year for her. You helped make the transition easier than it otherwise might have been.
   Thanks again, Joan.

Sincerely,
Ron A. Burnard

***********


Dear Joan,
   Just a short note to thank you for the terrific work you did on selling our home. Both Steve and I were very impressed with the effort you put in to the sale. We were very impressed with you at the beginning and right through to the end. You were up front and honest in your commitment to selling our home. We made some terrific friends in North Vancouver and we wouldn't hesitate a second to refer you to our friends - quite honestly, I don't think I've missed a single person that I haven't told them about you. We love our new home and look forward to our new adventure!
   Many thanks again, Joan.

Cheers,
Steve & Pam Martin

***********

Dear Sir,
   I listed my apartment with Joan Stewart-Gay as I had been impressed with her at an open house I had attended. I had many stressful problems just after Joan had sold my apartment - such as storm damage to my apartment; an unexpected change in my plans for what I could subsequently buy and more. On all these issues Joan advised me with confidence and caring. She was always there to re-assure me. Promptly answering and returning calls night and day. I felt this a personal interest in satisfying me and definitely lowered my stress level. It is good to know that Sutton has such a proficient, caring agent. I will certainly refer her many times over to other clients.

Sincerely,
Joan Hassell
P.S. I love my new condo.

***********

Dear Mr. Stanhope,

   We would like you to know that we recently listed and sold our house with Joan Stewart-Gay as the listing agent and that we were very impressed and pleased with her professional and successful approach. Joan kept us informed continually on the changing market conditions that prevailed this spring and put in many hours to present our home in the best possible light, so that we felt that we had to write and tell you! We would be very pleased to give a reference for Joan if any prospective client wishes to phone.

Yours sincerely,
David and Ruth Grigg (1990)

***********



   My wife and I have just completed a Real Estate transaction through Joan Stewart-Gay of your firm. We wish to express our complete satisfaction and pleasure in working with Ms. Stewart-Gay. She handled the entire business in a most courteous and highly professional manner. Her research was thorough and she worked for us with complete efficiency and excellent timing. We thank her sincerely and will certainly recommend her when opportunities arise.

Yours very truly,
Douglas and Fay Kent

***********

Dear Mr. Stanhope,
   A thank you to you for having within your office such an asset to the North Shore Realtor Membership. We are referring to Joan Stewart-Gay. We cannot say enough to praise Joan's professionalism, sales and marketing talent, and most of all her strong ability to work so closely with us from the initial listing until the final closing. She is absolutely dedicated to 'A JOB WELL DONE".

Sincerely,
Kelvin and Norma Landstrom

- MANY REFERENCES AVAILABLE UPON REQUEST -